OUTsurance Call Centre Learnership Programme 2026 Now Open for Applications

Apply for the OUTsurance Call Centre Learnership Programme 2026 in Centurion. Unemployed South African youth can gain valuable workplace experience in the financial and insurance industry.

Start Your Career with the OUTsurance Call Centre Learnership Programme 2026

OUTsurance is offering unemployed South African youth an exciting opportunity to gain practical workplace experience through its Call Centre Learnership Programme 2026.

This structured 12-month learnership programme is designed to equip young people with valuable workplace skills, hands-on training, and practical experience within a professional call centre environment.

For unemployed youth interested in customer service, financial services, and the insurance industry, this programme offers an excellent opportunity to develop essential workplace competencies while gaining exposure to one of South Africa’s leading insurance companies.

Learnership Overview

Company: OUTsurance

Programme: Call Centre Learnership Programme 2026

Location: Centurion, Gauteng

Job Type: Learnership

Contract Duration: 12 Months

Contract Type: Fixed-Term Learnership Agreement

Application Closing Date: Not specified

Posted Date: 26 June 2026

About OUTsurance

OUTsurance is one of South Africa’s leading insurance providers, offering a wide range of insurance products and financial services to individuals and businesses.

The company is known for its customer-centric approach, innovation, and commitment to developing talent through various training and development initiatives.

Through programmes such as the Call Centre Learnership, OUTsurance continues to invest in youth development while helping young South Africans gain meaningful workplace experience.

About the Call Centre Learnership Programme

The OUTsurance Call Centre Learnership Programme combines structured learning with practical workplace experience.

Successful applicants will enter into a fixed-term learnership agreement with OUTsurance for a period of 12 months.

It is important to note that this programme is a learnership agreement and not an employment contract.

Throughout the programme, learners will receive workplace exposure, participate in skills development activities, and gain practical experience within a professional corporate environment.

Participants will also receive a monthly stipend during the duration of the programme.

What Learners Will Gain

The programme offers learners an opportunity to develop both professional and workplace skills.

Successful participants can expect to gain:

• Practical workplace experience.
• Exposure to a professional call centre environment.
• Structured learning and skills development.
• Hands-on training.
• Workplace readiness skills.
• Industry knowledge within the financial and insurance sector.
• Improved communication and customer service skills.

These experiences can significantly improve future employment opportunities.

Minimum Requirements

To be considered for the programme, applicants must meet the following requirements:

• Must have completed Matric or Grade 12.
• Must possess a Bachelor’s Degree or equivalent NQF qualification.
• Must be computer literate, particularly in Microsoft Office.
• Must be a South African citizen.
• Must be between the ages of 18 and 35 years.
• Must currently be unemployed.
• Must not have previously participated in a learnership programme.

Applicants who do not meet all the minimum requirements may not be considered.

Skills and Competencies Required

OUTsurance is looking for candidates who demonstrate strong workplace potential.

Applicants should possess:

Strong Communication Skills

Learners must be able to communicate effectively and professionally with clients and colleagues.

Interpersonal Skills

Successful candidates should be comfortable working with people and building positive relationships.

Ability to Take Initiative

Applicants should demonstrate self-motivation and the ability to work independently when required.

Adaptability

The ability to adapt positively to change and new workplace challenges is important.

Multitasking Ability

Call centre environments often require employees to manage multiple tasks simultaneously.

Stress Management

Candidates should be able to work effectively under pressure while maintaining professionalism.

Computer Literacy

Basic computer skills, especially in Microsoft Office, will be advantageous.

Who Should Apply?

This learnership is ideal for unemployed South African youth who:

• Have an interest in customer service.
• Want to build careers in the insurance industry.
• Are interested in financial services.
• Enjoy working with people.
• Have strong communication skills.
• Want practical workplace experience.
• Are eager to learn and grow professionally.

Individuals who enjoy assisting clients and solving problems may find this programme particularly rewarding.

Benefits of the Programme

Participants may benefit from:

• Monthly stipend.
• Twelve months of workplace experience.
• Professional skills development.
• Exposure to the financial services industry.
• Improved employability.
• Practical call centre experience.
• Corporate workplace exposure.
• Personal and professional growth opportunities.

The experience gained can strengthen future job applications and career prospects.

Potential Career Opportunities

Skills gained during the programme may support future careers in:

• Call Centre Operations
• Customer Service
• Insurance Administration
• Client Services
• Sales Support
• Financial Services
• Claims Administration
• Contact Centre Operations

Workplace experience in customer-facing environments is highly valued across multiple industries.

Documents to Prepare

Applicants should prepare the following documents before applying:

• Updated Curriculum Vitae (CV).
• Certified copy of South African ID.
• Certified copy of Matric certificate.
• Certified copy of Bachelor’s Degree or equivalent NQF qualification.
• Any additional supporting documents requested during the application process.

Ensure that all documents are accurate, clear, and up to date.

Tips for a Successful Application

To improve your chances of being shortlisted:

• Update your CV before applying.
• Highlight customer service or communication experience.
• Emphasise your computer literacy skills.
• Ensure all supporting documents are certified.
• Review your application carefully before submission.
• Apply as early as possible.

A professional and complete application creates a positive first impression.

How to Apply

Applications must be submitted online through the official OUTsurance recruitment platform.

Applicants should ensure that all required information and supporting documents are uploaded correctly before finalising their applications.

Important Information

Before applying, candidates should note the following:

• Applicants must be unemployed.
• Applicants must not have previously participated in a learnership.
• The programme is offered under a fixed-term learnership agreement.
• Incomplete applications may not be considered.
• Only shortlisted candidates may be contacted.

Final Thoughts

The OUTsurance Call Centre Learnership Programme 2026 offers unemployed South African youth an excellent opportunity to gain practical workplace experience while developing valuable professional skills within the financial and insurance sector.

Young people who possess strong communication skills, a willingness to learn, and an interest in customer service are encouraged to apply as soon as possible.