Clover is recruiting 18 unemployed youth for its Customer Service Centre Learnership Programme 2026 in Roodepoort, Gauteng. Apply before 31 July 2026 if you have Matric and want to gain call centre experience while earning an NQF qualification.
Clover Call Centre Learnership Programme 2026 Now Open
Clover has officially opened applications for its Customer Service Centre Learnership Programme 2026, offering 18 opportunities to unemployed young South Africans who want to gain practical workplace experience in a professional call centre environment.
The programme is based at Clover’s Customer Service Centre in Constantia Park, Roodepoort, Gauteng, and combines structured theoretical learning with hands-on workplace training. Successful learners will work towards a recognised NQF qualification while developing valuable customer service, communication and administrative skills.
For young people looking to enter the customer service industry, this learnership offers a strong foundation and real-world workplace exposure.
Clover Learnership 2026 at a Glance
| Programme | Customer Service Centre Learnership |
|---|---|
| Company | Clover |
| Reference Number | CLO260717-2 |
| Positions Available | 18 |
| Location | Constantia Park, Roodepoort, Gauteng |
| Minimum Qualification | Grade 12 (Matric) |
| Programme Type | Learnership |
| Closing Date | 31 July 2026 |
| Application Method | Online |
What Is the Clover Customer Service Centre Learnership?
The learnership is designed to equip unemployed youth with both theoretical knowledge and practical workplace experience within a professional customer service environment.
Participants will gain exposure to:
- Customer service operations
- Call centre processes
- Complaint resolution
- Order capturing and processing
- Product promotion
- Administrative support
- Customer communication
- Team collaboration
Upon successful completion, learners will receive a recognised NQF qualification and valuable workplace experience that can improve their future employment prospects.
Minimum Requirements
To qualify, applicants must meet all of the following requirements:
- Be a South African citizen
- Be currently unemployed
- Have Grade 12 or an equivalent NQF Level 4 qualification
- Have completed Matric between 2021 and 2025
- Achieve at least 55% in English
- Achieve at least 55% in Mathematics or Mathematical Literacy
- Have advanced computer literacy skills
- Not have participated in a learnership programme before
Applicants who do not meet the academic requirements may not be considered.
Can You Apply with Mathematical Literacy?
Yes.
Clover accepts applicants who completed either:
- Mathematics, or
- Mathematical Literacy
However, candidates must have achieved a minimum average of 55% in the subject.
The same minimum requirement applies to English.
Why Clover Requires Recent Matric Results
The programme specifically targets young people who completed Grade 12 within the last five years.
Eligible Matric completion years include:
- 2021
- 2022
- 2023
- 2024
- 2025
Applicants who completed Matric before 2021 may not qualify for this intake.
What Will Learners Do?
Successful candidates will work within Clover’s Customer Service Centre and assist with daily customer interactions.
Customer Service Duties
Learners may be required to:
- Handle inbound customer calls
- Make outbound customer calls
- Resolve customer complaints
- Provide product information
- Follow up on customer queries
- Escalate unresolved issues
- Maintain professional communication
Order Processing Responsibilities
Participants will also gain experience in:
- Capturing customer orders
- Verifying order information
- Confirming orders with customers
- Processing daily call lists
- Informing customers of account holds
- Reporting order-related problems
Accuracy and attention to detail are critical in this area.
Fresh listings:
Product Promotion and Sales Support
Learners may also assist with:
- Introducing customers to new products
- Promoting special offers
- Explaining product benefits
- Supporting customer retention initiatives
- Recommending suitable products
This provides valuable exposure to customer engagement and sales-support activities.
Skills Clover Is Looking For
The ideal candidate should demonstrate:
- Strong communication skills
- Customer-focused behaviour
- Computer literacy
- Problem-solving ability
- Teamwork skills
- Professional conduct
- Attention to detail
- Numerical ability
- Reliability and commitment
- Good interpersonal skills
Applicants who enjoy interacting with people and solving problems may be particularly suited to this opportunity.
Benefits of the Learnership
Successful learners can gain:
- A nationally recognised NQF qualification
- Practical call centre experience
- Customer service skills
- Administrative experience
- Professional communication skills
- Order-processing knowledge
- Workplace readiness
- Team collaboration experience
- Product promotion exposure
Although permanent employment is not guaranteed, the experience gained can significantly strengthen a candidate’s CV.
Documents Required
Before applying, prepare the following:
- Updated CV
- South African ID document
- Grade 12 certificate
- Matric statement of results
- Additional certificates (if applicable)
- Any supporting documents requested on the application portal
Ensure that your Matric results clearly display your English and Mathematics or Mathematical Literacy marks.
How to Apply
Applications must be submitted through Clover’s official online recruitment platform.
Reference Number: CLO260717-2
Applicants should:
- Access the official Clover careers portal.
- Create a profile or log in.
- Locate the Customer Service Centre Learnership vacancy.
- Complete the online application form.
- Upload all required documents.
- Verify all information before submission.
- Submit the application before the closing date.
Closing Date
Applications close on 31 July 2026.
Candidates are encouraged to apply as early as possible to avoid last-minute technical difficulties.
Important Checklist Before Applying
Before submitting your application, confirm that:
- You completed Matric between 2021 and 2025.
- You achieved at least 55% in English.
- You achieved at least 55% in Mathematics or Mathematical Literacy.
- You are currently unemployed.
- You have never participated in a learnership programme before.
- Your CV is updated.
- Your contact details are correct.
- Your supporting documents are clear and legible.
About Clover
Clover is one of South Africa’s leading food and beverage companies, supplying dairy products, beverages and consumer goods nationwide.
Its Customer Service Centre plays a critical role in supporting customers through order management, account assistance, product information and service support. Through programmes such as this learnership, Clover continues to invest in developing young South Africans and preparing them for the workplace.
Final Thoughts
The Clover Call Centre Learnership Programme 2026 presents an excellent opportunity for unemployed Matriculants who want to build a career in customer service, administration or call centre operations.
With 18 positions available in Gauteng, a recognised qualification and practical workplace training, this programme can provide valuable experience and help participants take an important step towards long-term employment.
Interested applicants should submit their applications before 31 July 2026.