The OUTsurance OSS Hastings Learnership Programme 2026 is now open for unemployed South African youth who want to gain valuable work experience in the insurance and financial services industry. This 18-month learnership combines structured workplace training with formal learning, giving participants the opportunity to develop practical skills while receiving a monthly stipend of R9,000.
If you have completed Matric (Grade 12), have no previous work experience, and are eager to start a career in customer service, insurance, or financial services, this programme could be the ideal stepping stone.
Quick Overview
| Programme | OUTsurance OSS Hastings Learnership Programme 2026 |
|---|---|
| Company | OUTsurance |
| Duration | 18 Months |
| Location | Centurion, Gauteng |
| Monthly Stipend | R9,000 |
| Employment Type | Fixed-Term Learnership Agreement |
| Minimum Qualification | Matric (Grade 12) |
| Work Experience | None Required |
| Age Requirement | 18–35 Years |
| Citizenship | South African Citizens Only |
| Employment Status | Must have been unemployed during the previous six months |
| Industry | Insurance, Financial Services, Customer Service |
About OUTsurance
OUTsurance is one of South Africa’s leading insurance companies, with more than 28 years of experience providing innovative insurance solutions. The company has built a strong reputation by combining technology with excellent customer service while investing in the growth and development of its employees.
Through this learnership, successful applicants will gain exposure to a professional corporate environment and learn the skills required to build a successful career within the insurance industry.
Why You Should Apply
One of the biggest challenges faced by young job seekers is gaining workplace experience.
The OUTsurance OSS Hastings Learnership is designed to help bridge that gap by allowing learners to:
- Gain practical workplace experience.
- Receive structured theoretical training.
- Develop customer service skills.
- Improve communication and computer skills.
- Learn workplace professionalism.
- Build a competitive CV.
- Increase future employment opportunities.
The experience gained can also be valuable for careers in banking, telecommunications, retail, and other customer-focused industries.
Minimum Requirements
Applicants must:
- Be a South African citizen.
- Be between 18 and 35 years old.
- Have completed Matric (Grade 12).
- Be computer literate.
- Be familiar with Microsoft Office.
- Have no previous work experience.
- Have been unemployed during the previous six months.
- Be interested in working in a call centre environment.
- Have an interest in the insurance and financial services industry.
Preference may be given to suitably qualified candidates from designated groups in line with the company’s Employment Equity policy.
Working Hours
Successful learners will work according to a rotating roster.
The official schedule includes:
- Friday to Monday shifts.
- Nine-hour working days.
- Saturday shifts (8 hours).
- Sunday shifts (5 hours).
- Two weekdays off depending on the roster.
- One weekday allocated to formal training.
- Public holiday work where required (excluding UK public holidays).
Applicants should be comfortable working weekends, shift schedules, and public holidays.
Key Competencies
OUTsurance is looking for candidates who demonstrate:
- Excellent communication skills.
- Good interpersonal skills.
- Positive attitude.
- Ability to work under pressure.
- Adaptability.
- Initiative.
- Professional behaviour.
- Strong work ethic.
- Ability to multitask.
- Willingness to learn.
- Relationship-building skills.
Monthly Stipend
Successful learners will receive:
R9,000 per month
It is important to understand that this amount is a learnership stipend, not a permanent employee salary.
The programme is a fixed-term training opportunity, and permanent employment after completion is not guaranteed unless stated otherwise by the employer.
What You Will Learn
Although the official advert does not provide a detailed curriculum, learners can expect practical exposure to areas such as:
- Customer service.
- Contact centre operations.
- Insurance administration.
- Claims processes.
- Professional communication.
- Telephone etiquette.
- Workplace professionalism.
- Time management.
- Teamwork.
- Compliance procedures.
- Computer systems.
- Financial services administration.
Career Opportunities After Completion
Completing this learnership can help prepare you for positions including:
- Contact Centre Agent
- Customer Service Consultant
- Insurance Administrator
- Claims Administrator
- Client Service Consultant
- Policy Administrator
- Sales Support Consultant
- Client Care Advisor
- Financial Services Administrator
The skills acquired are also transferable to many other industries.
Fresh listings:
Tips to Strengthen Your Application
To improve your chances of being shortlisted:
Tailor Your CV
Include transferable skills such as:
- Communication
- Leadership
- Teamwork
- Problem-solving
- Computer literacy
- Volunteer experience
- Customer service experience
Even school leadership positions, community involvement, or assisting in a family business can demonstrate valuable skills.
Highlight Your Computer Skills
Clearly mention your knowledge of:
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Microsoft PowerPoint
These skills are specifically mentioned in the advert.
Demonstrate Professional Communication
Ensure your application:
- Uses correct spelling and grammar.
- Includes a professional email address.
- Contains accurate contact information.
- Is neatly formatted.
Prepare for Interviews
You may be asked questions such as:
- Tell us about yourself.
- Why do you want to work in insurance?
- How would you handle a difficult customer?
- Describe a time you solved a problem.
- Why should we select you?
Prepare thoughtful answers before attending an interview.
Be Ready for Shift Work
Because the role involves weekends and public holidays, be prepared to explain during interviews that you understand and are willing to work according to the required roster.
Common Mistakes to Avoid
Avoid the following mistakes when applying:
- Not reading the eligibility requirements carefully.
- Using an outdated CV.
- Providing incorrect contact details.
- Using an unprofessional email address.
- Copying generic motivational letters.
- Ignoring application instructions.
- Waiting until the last minute to apply.
- Failing to prepare for interviews.
Taking time to submit a complete and professional application can significantly improve your chances of success.
How to Apply
Interested applicants should apply through the official OUTsurance recruitment platform.
Before submitting your application:
- Complete all required sections accurately.
- Upload all requested supporting documents.
- Double-check your contact details.
- Review your application carefully.
- Submit your application before the vacancy closes.
The official advertisement does not specify additional compulsory supporting documents beyond the stated qualification requirements. Applicants should follow all instructions provided on the official application portal.
Important Notes
- Monthly Stipend: R9,000
- Duration: 18 Months
- Minimum Qualification: Matric (Grade 12)
- Experience Required: None
- Location: Centurion, Gauteng
- Age Requirement: 18–35 years
- Employment Status: Must have been unemployed during the previous six months
Conclusion
The OUTsurance OSS Hastings Learnership Programme 2026 is an excellent opportunity for unemployed South African youth looking to gain practical workplace experience while earning a R9,000 monthly stipend. With no previous work experience required, the programme provides structured learning, professional mentorship, and valuable exposure to the insurance and financial services sector.
If you meet the eligibility requirements, ensure your CV is updated, prepare all requested supporting documents, and submit your application through the official OUTsurance recruitment platform as soon as possible. Although completion of the learnership does not guarantee permanent employment, the skills, experience, and nationally recognised workplace exposure you gain can significantly improve your future career prospects in insurance, customer service, and other professional industries.