If you are passionate about technology and want to build a career in the IT industry, the Gijima MICT System Support NQF Level 5 Learnership 2026 could be the opportunity you have been waiting for.
This 12-month learnership programme is designed to equip unemployed South African youth with practical systems support and networking skills while working towards a nationally recognised qualification. The programme provides valuable workplace exposure and helps learners develop the technical and professional skills needed to succeed in the modern digital economy.
For young people who want to enter the technology sector but have limited work experience, this learnership offers a structured pathway into the industry.
About the Gijima MICT System Support Learnership
The learnership is offered by Gijima Holdings and focuses on preparing participants for careers in IT support and networking environments.
Successful learners will work towards obtaining the National Certificate in IT: Systems Support (NQF Level 5), a qualification that provides a solid foundation for various technology-related careers.
The programme combines theoretical learning with practical workplace experience, allowing learners to gain hands-on exposure while developing industry-relevant skills.
Programme Details
- Company: Gijima Holdings
- Programme: MICT System Support Learnership
- Qualification: National Certificate in IT: Systems Support
- SAQA ID: 48573
- NQF Level: 5
- Duration: 12 Months
- Contract Type: Fixed-Term
- Employment Type: Full-Time
- Reference Number: JHB000777-JdV-1
Why Consider This Learnership?
Technology continues to play an important role in almost every industry. Businesses rely heavily on computer systems, networks, software, and technical support teams to keep operations running smoothly.
As a result, individuals with systems support knowledge are often needed in:
- Corporate offices
- Government departments
- IT support companies
- Service desks
- Educational institutions
- Financial institutions
- Telecommunications companies
- Call centres
- Healthcare organisations
This learnership provides an opportunity to gain skills that are relevant across many industries.
Qualification You Will Receive
Participants will work towards completing the National Certificate in IT: Systems Support (NQF Level 5).
This qualification focuses on:
- IT systems support
- Networking fundamentals
- Technical troubleshooting
- Customer support
- Computer systems administration
- Workplace readiness
The qualification can serve as a strong starting point for individuals interested in building long-term careers within the information technology sector.
Minimum Requirements
To qualify for the programme, applicants must meet all of the following requirements:
- Must have completed Matric
- Mathematics and English must have been subjects in Matric
- Must be computer literate
- Must be proficient in Microsoft Word, Excel, and PowerPoint
- Must have no criminal record
- Must currently be unemployed
- Must not be participating in another learnership or internship
- Must not be enrolled at any educational institution, including distance learning programmes
- Must reside within the greater Cape Town area
- Must be younger than 35 years of age as of 30 June 2026
- Must be a South African citizen
Applicants should note that relocation assistance is not available for this programme.
Essential Skills and Competencies
Apart from meeting the academic requirements, successful candidates should possess strong personal and professional skills.
The ideal applicant should demonstrate:
Strong Communication Skills
IT support professionals regularly communicate with users and colleagues. The ability to explain technical issues clearly is highly valuable.
Problem-Solving Ability
Systems support often involves diagnosing and resolving technical challenges. Candidates should enjoy finding solutions to problems.
Customer Service Orientation
Many support roles involve assisting users directly. Good customer service skills are therefore important.
Time Management
Learners must be able to manage multiple responsibilities while meeting deadlines.
Attention to Detail
Accuracy is critical when working with computer systems, troubleshooting issues, and maintaining records.
Teamwork
IT environments require collaboration with various departments and team members.
What Learners Can Expect to Gain
The programme is designed to help participants build practical knowledge that can be applied in real workplace environments.
Benefits may include:
- Exposure to IT support operations
- Networking knowledge
- Workplace experience
- Professional communication skills
- Technical troubleshooting skills
- Customer service experience
- Improved employability
- Enhanced problem-solving abilities
By the end of the programme, learners will have a stronger understanding of how technology support functions within professional organisations.
Career Opportunities After Completion
Completing a systems support learnership can help open doors to a variety of entry-level IT roles.
Possible career paths include:
IT Support Technician
Provide technical assistance to users experiencing software, hardware, or network issues.
Service Desk Agent
Assist customers and employees by resolving technical problems and escalating complex issues.
Desktop Support Technician
Maintain and troubleshoot desktop computers, printers, and related equipment.
Junior Systems Administrator
Support the administration and maintenance of computer systems and networks.
Network Support Assistant
Help maintain network infrastructure and support connectivity requirements.
The experience gained during the programme can also serve as a stepping stone toward further IT certifications and qualifications.
Why Computer Literacy Matters
One of the key requirements for this learnership is computer literacy.
Learners must already be comfortable using basic software applications because many workplace tasks involve:
- Creating documents
- Maintaining records
- Producing reports
- Communicating through email
- Working with spreadsheets
- Preparing presentations
A strong understanding of Microsoft Office applications will help learners succeed throughout the programme.
Required Supporting Documents
Applicants must ensure they have the necessary documents ready before applying.
Required documents include:
- Certified copy of South African ID
- Certified copy of Matric certificate
- Updated Curriculum Vitae (CV)
Ensure that all documents are clear, readable, and properly certified before submission.
Tips to Strengthen Your Application
Competition for learnership opportunities can be high, so it is important to submit a professional application.
Keep Your CV Simple
Use a clear format that highlights your education, skills, and achievements.
Include Computer Skills
Mention your knowledge of Microsoft Word, Excel, PowerPoint, and any other technology-related skills.
Highlight Relevant Experience
Even informal experience helping family, friends, schools, or community organisations with computers can demonstrate interest in technology.
Check Your Documents
Make sure all supporting documents are certified and up to date.
Review Your Contact Details
Employers must be able to reach you. Double-check that your phone number and email address are correct.
Application Checklist
Before submitting your application, make sure you can answer yes to the following:
- I have completed Matric.
- I passed Mathematics and English.
- I am computer literate.
- I know how to use Microsoft Word, Excel, and PowerPoint.
- I am currently unemployed.
- I am not studying elsewhere.
- I am not enrolled in another internship or learnership.
- I live within the greater Cape Town area.
- I am under 35 years old as of 30 June 2026.
- I have prepared all required certified documents.
Applications must be submitted through the official online application portal.
Application Feedback
Applicants should monitor their email and cellphone after applying.
According to the programme information, candidates who do not receive feedback by 31 July 2026 should consider their applications unsuccessful.
Conclusion
The Gijima MICT System Support NQF Level 5 Learnership 2026 offers unemployed South African youth an excellent opportunity to gain recognised IT qualifications, practical workplace experience, and valuable technical skills.
With technology continuing to shape the future of work, programmes like this can help learners develop the expertise needed to enter one of the country’s fastest-growing industries. If you meet the requirements and have an interest in systems support and networking, this learnership could be an important step toward building a successful career in information technology.
Frequently Asked Questions
How long is the Gijima MICT System Support Learnership?
The programme runs for 12 months on a fixed-term basis.
What qualification will learners receive?
Learners will work towards the National Certificate in IT: Systems Support at NQF Level 5.
Is previous work experience required?
No previous work experience is listed as a requirement.
Can students currently studying apply?
No. Applicants must not be studying at any institution, including distance learning institutions.
Is the programme open to all South Africans?
Applicants must be South African citizens, under the age of 35, unemployed, and residing within the greater Cape Town area.
