Apply for the Momentum Contact Centre Learnership Programme 2026. Get a 12-month paid opportunity with a Health Care Benefits Advisor qualification (NQF Level 5).
If you have Matric but no work experience, this is exactly the kind of opportunity that can change your situation.
The Momentum Contact Centre Learnership Programme 2026 offers unemployed youth a structured pathway into the health insurance and call centre industry, combining real work experience with a recognised qualification.
Offered by Momentum Health, this programme is designed to turn beginners into job-ready professionals within 12 months.
Programme Overview
- Programme: Momentum Contact Centre Learnership Programme 2026
- Reference Number: MMH260409-1
- Organisation: Momentum Health
- Qualification: Occupational Certificate – Health Care Benefits Advisor (NQF Level 5)
- Duration: 12 months (01 June 2026 – 31 May 2027)
- Location: Bellville, Western Cape
- Closing Date: 23 April 2026
- Minimum Qualification: Grade 12 (Matric)
- Age Requirement: 18 – 30 years
- Employment Status: Must be unemployed
Why This Learnership Matters
Many young people struggle to find jobs because they lack experience — even after completing Matric.
This programme solves that problem by offering:
- Structured classroom training
- Real workplace experience
- Exposure to corporate systems
- A nationally recognised qualification
By the end, you don’t just have a certificate — you have real experience that employers value.
Minimum Requirements
To qualify, you must meet all criteria.
Education Requirements
- Matric (Grade 12)
- Mathematics: Minimum 40%
OR - Mathematical Literacy: Minimum 60%
- English + one additional South African language: Minimum 50%
Personal Requirements
- South African citizen
- Aged between 18 and 30
- Currently unemployed
- Not studying
- Have not completed a similar learnership
- Able to commit for 12 months
- Able to travel to Bellville
Added Advantage
- Basic computer skills
- Familiarity with MS Word and email
Inclusivity
People living with disabilities are encouraged to apply.
Documents Required
Prepare the following before applying:
- Certified copy of your ID
- Certified Matric certificate
Important: Documents must be certified within the last 3 months.
Incomplete or incorrect documents are one of the main reasons applications get rejected.
What You Will Do During the Programme
This is a hands-on learnership, not just theory.
You will:
- Attend training sessions
- Gain workplace experience
- Handle client queries under supervision
- Learn health product systems
- Complete a Portfolio of Evidence (PoE)
- Participate in assessments
- Prepare for and write the EISA exam
You will be treated as a developing professional from day one.
Skills You Will Develop
This programme builds skills that are in demand across many industries:
- Communication skills
- Customer service experience
- Problem-solving ability
- Teamwork
- Professional behaviour
- Attention to detail
What Momentum Is Looking For
Momentum Health is not only looking at marks.
They want candidates who show:
- Strong work ethic
- Willingness to learn
- Good communication
- Ability to work under pressure
- Positive attitude
How to Apply
Apply online using the official Momentum careers platform.
Make sure:
- Your CV is updated
- All documents are certified
- Your contact details are correct
Important Tips to Get Selected
Apply Early
Don’t wait until the deadline.
Keep Your CV Simple
Focus on:
- Education
- Skills
- Any experience (even informal)
Prepare for Interviews
Be ready to explain:
- Why you chose this learnership
- Your career goals
- Your strengths
Be Reachable
Answer calls and check your email regularly.
Career Opportunities After Completion
This qualification can open doors to roles such as:
- Call centre agent
- Customer service consultant
- Health insurance advisor
- Claims consultant
These roles exist in:
- Medical aid companies
- Insurance firms
- Corporate contact centres
Final Thoughts
The Momentum Contact Centre Learnership Programme 2026 is more than just training — it’s a real entry point into a stable and growing industry.
If you meet the requirements, apply as soon as possible.
Opportunities like this don’t just give you experience — they give you a career direction.