iTOO invites unemployed South African youth to apply for its 12-Month Learnership Programme 2026, leading to a nationally recognised Short-Term Insurance NQF Level 5 qualification.

Application Closing Date: 07 August 2026

Learnership Location: Johannesburg, Gauteng, South Africa

iTOO Learnership Programme 2026

iTOO is recruiting 16 learners to participate in its 12-month learnership programme aimed at equipping unemployed young South Africans with practical workplace experience and an accredited qualification in the short-term insurance industry.

The programme combines structured classroom learning with practical workplace exposure, enabling participants to develop the knowledge, skills, and competencies required for a successful career in insurance.

Successful learners will work in a professional environment while completing a nationally recognised NQF Level 5 Short-Term Insurance qualification.

Learnership Overview

Details	Information
Employer	iTOO
Programme	Learnership Programme 2026
Business Unit	iTOO
Department	Talent Hub
Job Type	Learner
Job Grade	B4
Number of Positions	16
Qualification	Short-Term Insurance NQF Level 5
Duration	12 Months
Location	Johannesburg, Gauteng
Closing Date	07 August 2026

Purpose of the Learnership

The programme aims to empower South Africa’s previously disadvantaged youth by providing:

A nationally recognised insurance qualification.
Practical workplace experience.
Professional skills development.
Exposure to the insurance industry.
Career development opportunities.

Learners will combine theoretical training with hands-on work experience throughout the programme.

Qualification on Completion

Successful learners will complete a:

Nationally Recognised Short-Term Insurance Qualification (NQF Level 5)

The qualification combines:

Classroom learning
Workplace experience
Practical assessments
Learnership assignments
Industry-based training

Minimum Requirements

Applicants must:

Be South African citizens by birth.
Be between 18 and 30 years old.
Have completed Grade 12 with Mathematics.
Not currently be employed.
Not be studying after Matric.
Not have completed any previous learnership.
Have good written and spoken English.
Possess basic computer skills.

No previous work experience is required.

Educational Requirements

Applicants must have Grade 12 with Mathematics and have completed at least one of the following:

Certificate in Cybersecurity
Diploma in Cybersecurity
Degree in Cybersecurity
Digital Forensics qualification
Information Technology qualification
Drone Operations qualification
Drone Technology qualification
Law qualification
Any other post-Matric qualification

Applicants with an incomplete tertiary qualification may also apply.

Computer Skills

Applicants should have basic knowledge of:

Microsoft Excel
Microsoft Outlook
Email communication
General computer use
Data capturing

Computer literacy is considered an important requirement for the programme.

Key Responsibilities

Successful learners will:

Process allocated work accurately.
Meet productivity targets.
Deliver excellent customer service.
Communicate professionally with customers and colleagues.
Respond to customer enquiries.
Follow company procedures and policies.
Comply with insurance industry regulations.
Develop insurance product knowledge.
Participate in workplace training.
Complete all assigned learnership activities.
Work effectively with colleagues.
Maintain confidentiality.
Perform duties supporting departmental operations.

Customer Service Responsibilities

Learners will assist with delivering quality service by:

Responding to customer enquiries.
Providing professional communication.
Resolving queries where possible.
Meeting agreed service standards.
Supporting internal departments.
Maintaining positive customer relationships.

Workplace Learning

Throughout the programme learners will:

Fresh listings:

Attend structured training sessions.
Participate in workplace coaching.
Complete learnership assessments.
Gain practical insurance experience.
Build industry knowledge.
Apply classroom learning in the workplace.
Develop professional skills.

Skills and Competencies

iTOO is looking for candidates who demonstrate:

Relationship management
Teamwork
Good communication
Time management
Professionalism
Adaptability
Attention to detail
Self-motivation
Positive attitude
Integrity
Confidentiality
Organisational skills
Initiative
Strong work ethic

Communication Skills

Applicants should be able to:

Write clearly.
Communicate professionally.
Produce accurate written correspondence.
Interact effectively with colleagues.
Build positive workplace relationships.

Professional Behaviour

Successful learners will be expected to:

Maintain confidentiality.
Handle company information responsibly.
Follow ethical standards.
Demonstrate accountability.
Show initiative.
Take ownership of personal development.
Meet workplace expectations.

Who Should Apply?

This opportunity is suitable for:

Unemployed South African youth.
Recent Grade 12 graduates with Mathematics.
IT graduates.
Cybersecurity graduates.
Digital Forensics graduates.
Law graduates.
Drone Technology graduates.
Applicants with other post-Matric qualifications.
Young people interested in the insurance industry.
First-time job seekers.

Learnership Duration

The programme runs for:

12 Months

Successful learners must participate for the full programme period.

Completion of the learnership does not guarantee permanent employment.

Learnership Stipend

The advertisement does not specify the monthly stipend.

Successful applicants will receive details regarding remuneration and contractual conditions during the recruitment process.

Documents Applicants May Need

Applicants may be required to submit:

Updated CV
Certified South African ID
Certified Grade 12 certificate
Copies of post-Matric qualifications
Academic transcript (where applicable)
Proof of citizenship
Any additional documents requested during the recruitment process

Applicants should follow all instructions provided on the online application portal.

How to Apply for the iTOO Learnership Programme 2026

Applications must be submitted through the official iTOO recruitment platform before the closing date.

Use the following details to identify the opportunity:

Position: Learnership
Business Unit: iTOO
Department: Talent Hub
Reference Number: HOL260730-2
Location: Johannesburg, Gauteng

Applicants should:

Open the official application page.
Complete all required fields.
Upload an updated CV.
Upload all supporting documents.
Review the application carefully.
Submit before 07 August 2026.

Learnership Closing Date

Closing Date: 07 August 2026

Late or incomplete applications may not be considered.

Applicants are encouraged to apply as early as possible to avoid last-minute technical issues.

Important Application Checklist

Before submitting your application, make sure that:

You are a South African citizen by birth.
You are between 18 and 30 years old.
You completed Grade 12 with Mathematics.
You are unemployed.
You are not studying after Matric.
You have never completed a previous learnership.
You have basic Microsoft Excel and Outlook skills.
Your CV is updated.
Your supporting documents are certified.
Your contact details are correct.
You submit your application before 07 August 2026.

Conclusion

The iTOO Learnership Programme 2026 offers an excellent opportunity for unemployed South African youth to gain valuable workplace experience while completing a nationally recognised Short-Term Insurance NQF Level 5 qualification. With 16 learnership positions available in Johannesburg, the programme is ideal for young people who have completed Grade 12 with Mathematics and hold a post-Matric qualification, including those with incomplete tertiary studies.

If you meet the eligibility requirements, ensure that your application is complete and submitted before the 07 August 2026 closing date. This 12-month programme provides practical exposure, professional development, and a strong foundation for building a career in South Africa’s insurance industry. Since the number of available positions is limited, interested applicants should apply as early as possible.

iTOO Learnership Programme 2026: Apply for 16 Insurance Learnership Opportunities