OUTsurance OSS Hastings Learnership 2026 offers unemployed South African youth an 18-month insurance learnership with a R9 000 monthly stipend in Gauteng.
OUTsurance OSS Hastings Learnership Programme 2026
OUTsurance has officially opened applications for the OSS Hastings Learnership Programme 2026, offering unemployed South African youth the opportunity to gain practical workplace experience in the insurance and financial services sector.
This 18-month structured learnership is designed to help young people develop valuable customer service and call centre skills while receiving formal industry training and a monthly stipend.
For many unemployed youth searching for stable career opportunities, this programme can become an important stepping stone into South Africa’s growing financial services industry.
Learnership Overview
Programme Details
- Programme: OSS Hastings Learnership
- Company: OUTsurance
- Industry: Insurance and Financial Services
- Programme Type: INSETA Learnership
- Duration: 18 Months
- Monthly Stipend: R9 000
- Learnership Location: Centurion, Gauteng
- Closing Date: Not specified
Because no official closing date has been provided, interested applicants are encouraged to apply as soon as possible.
About the OUTsurance Learnership Programme
The OSS Hastings Learnership Programme combines structured workplace experience with formal learning designed to prepare participants for careers in customer service and insurance operations.
Successful learners will sign a fixed-term learnership agreement and receive hands-on exposure within a professional call centre and service environment.
The programme focuses on helping participants build:
- Customer service skills
- Communication abilities
- Workplace professionalism
- Insurance industry knowledge
- Call centre experience
- Administrative and support skills
For many first-time jobseekers, this type of workplace exposure can significantly improve future employability.
What Learners Will Gain
Participants accepted into the programme will benefit from both practical experience and structured training.
Key benefits include:
- Monthly stipend of R9 000
- Formal workplace training
- Insurance industry exposure
- Customer service experience
- Professional communication skills
- Improved employability
- Exposure to call centre operations
The financial services sector remains one of the largest employment industries in South Africa, making this type of experience highly valuable.
Working Hours and Shift Structure
The learnership operates according to a roster and shift-based schedule.
Shift requirements include:
- Friday to Monday shifts of 9 hours
- Saturday shifts of 8 hours
- Sunday shifts of 5 hours
- Two weekdays off during the week
- One weekday allocated for training
Participants may also be required to work on public holidays depending on operational schedules.
Candidates should therefore be prepared for flexible and rotational working hours.
Minimum Requirements
Applicants must meet the minimum programme requirements before applying.
Basic requirements include:
- Matric or Grade 12 certificate
- Basic computer literacy
- Knowledge of Microsoft Office
- No previous work experience required
This makes the programme suitable for young people entering the workplace for the first time.
INSETA Learnership Eligibility Requirements
To qualify for the INSETA learnership, applicants must also meet additional conditions.
Candidates must:
- Be South African citizens
- Be between 18 and 35 years old
- Be unemployed for the past 6 months
- Not have participated in a previous INSETA Learnership
Meeting all eligibility requirements is important for successful consideration.
Skills and Competencies Needed
OUTsurance is looking for motivated candidates who can perform well in customer-focused environments.
Important qualities include:
- Strong communication skills
- Professional attitude
- Good interpersonal abilities
- Ability to multitask
- Adaptability
- Positive mindset
- Self-motivation
- Willingness to learn
Because the programme involves customer interaction, professionalism and communication remain extremely important.
Why This Learnership Is Worth Considering
Many unemployed youth struggle to secure opportunities because employers often require workplace experience.
Learnerships like this help bridge that gap by allowing participants to gain both training and real-world industry exposure.
Key advantages include:
- Earn while learning
- Gain professional experience
- Build industry-relevant skills
- Improve future career opportunities
- Receive formal structured training
- Gain exposure to the insurance sector
Experience in customer service and call centre operations can also create opportunities in banking, retail, telecommunications, and other service industries.
Career Opportunities After the Learnership
Completing the programme may help learners pursue future careers such as:
- Customer Service Consultant
- Call Centre Agent
- Claims Administrator
- Insurance Support Consultant
- Client Services Agent
- Sales Support Administrator
The communication and service skills gained during the programme are transferable across multiple industries.
Application Tips for Candidates
To improve your chances of being shortlisted, ensure your application is complete and professional.
Helpful tips include:
- Prepare an updated CV
- Include accurate contact details
- Highlight communication and computer skills
- Mention any customer service exposure if applicable
- Submit all required supporting documents
Even informal experience involving communication, teamwork, or customer interaction can strengthen your application.
Click here to apply for OUTsurance OSS Hastings Learnership 2026
Final Thoughts
The OUTsurance OSS Hastings Learnership Programme 2026 offers unemployed South African youth a valuable opportunity to gain practical workplace experience within the insurance and financial services industry.
With an 18-month structured programme, formal training, and a monthly stipend of R9 000, this learnership can help young people build skills, confidence, and professional experience that may open doors to long-term career opportunities.
Candidates interested in customer service, call centre operations, and financial services careers should consider applying as soon as possible before applications close.