OUTsurance is offering an exciting learnership opportunity for unemployed South African youth who are looking to gain practical workplace experience in the insurance and financial services sector.
The OUTsurance OSS Hastings Learnership 2026 is an 18-month structured programme that combines workplace exposure with formal learning. Successful candidates will receive a monthly stipend of R9,000 while developing valuable skills that can improve their future employment prospects.
This programme is ideal for young people who are interested in customer service, call centre operations, and the broader financial services industry.
About OUTsurance
OUTsurance has been a trusted name in the South African insurance industry for nearly three decades. The company is known for its innovative approach to insurance, customer-focused service, and commitment to developing talented individuals.
By investing in learnership programmes, OUTsurance continues to create opportunities for young South Africans to gain meaningful workplace experience and build sustainable careers.
Learnership Overview
The OSS Hastings Learnership offers structured workplace training and formal learning designed to equip participants with practical skills and industry knowledge.
Programme Details
- Company: OUTsurance
- Programme: OSS Hastings Learnership
- Location: Centurion, Gauteng
- Duration: 18 Months
- Contract Type: Fixed-Term Learnership Agreement
- Role Type: FAIS Non-Financial Advice Giving Role
- Monthly Stipend: R9,000
What Is the OUTsurance OSS Hastings Learnership?
This learnership is a work-based training programme that provides unemployed youth with the opportunity to gain hands-on experience within a professional business environment.
Participants will receive exposure to various aspects of customer service and call centre operations while learning how the insurance industry operates.
The programme focuses on developing workplace skills, communication abilities, professionalism, and industry-specific knowledge that can support future career growth.
It is important to note that this learnership is a training opportunity and not a permanent employment contract.
What You Can Expect During the Programme
Successful learners will gain valuable experience working within a structured and professional environment.
Workplace Experience
Participants will have the opportunity to:
- Develop customer service skills
- Gain call centre experience
- Learn professional communication techniques
- Understand insurance industry processes
- Build workplace confidence
- Improve problem-solving abilities
Formal Learning
One day each week will be dedicated to full qualification training at the workplace.
This training will help learners strengthen their theoretical understanding while applying their knowledge in real workplace situations.
Professional Development
The programme also focuses on developing important workplace skills such as:
- Time management
- Teamwork
- Communication
- Adaptability
- Customer service
- Professional conduct
Working Hours and Shift Requirements
Applicants should understand that this programme operates according to a shift-based schedule.
Shift Patterns
Learners may be required to work:
- Friday to Monday shifts of 9 hours
- Saturday shifts of 8 hours
- Sunday shifts of 5 hours
Participants will receive two weekdays off, which may fall on:
- Tuesday
- Wednesday
- Thursday
Public Holiday Work
Learners may be required to work on South African public holidays if those days fall within their scheduled roster.
However, this requirement will not apply if the day is recognised as a public holiday in the United Kingdom.
Applicants should be comfortable with flexible working hours and shift-based schedules before applying.
Minimum Requirements
To qualify for the OUTsurance OSS Hastings Learnership, applicants must meet the following requirements.
Educational Requirements
Applicants must have:
- Matric (Grade 12)
Technical Skills
Applicants should be:
- Computer literate
- Familiar with Microsoft Office applications
Work Experience
No previous work experience is required.
This makes the programme an excellent opportunity for first-time job seekers and school leavers.
INSETA Learnership Requirements
As this opportunity falls under industry learning and development initiatives, applicants must also meet the following requirements:
- Be South African citizens
- Be between 18 and 35 years old
- Have been unemployed during the last six months
- Not have previously participated in an INSETA Learnership
Applicants who do not meet these requirements may not be considered for the programme.
Skills and Competencies Required
OUTsurance is looking for motivated individuals who are eager to learn and develop professionally.
Successful candidates should demonstrate:
Strong Communication Skills
Applicants should be able to communicate clearly and professionally with customers and colleagues.
Interpersonal Skills
The ability to build positive relationships and work effectively with others is essential.
Adaptability
The insurance industry is constantly evolving, and learners should be willing to embrace change and learn new processes.
Initiative
Successful candidates should be self-motivated and willing to take responsibility for their learning and development.
Ability to Work Under Pressure
Call centre environments can be fast-paced, making the ability to multitask and manage stress an important skill.
Employment Equity
In line with OUTsurance Insurance Company Limited’s Employment Equity objectives, preference may be given to suitably qualified candidates from designated groups.
The company remains committed to creating a diverse and inclusive workplace.
Who Should Apply?
This learnership is suitable for young South Africans who:
- Have completed Matric
- Are currently unemployed
- Want workplace experience
- Have basic computer skills
- Enjoy interacting with people
- Are interested in customer service
- Want to build a career in insurance or financial services
- Are willing to work shifts
Applicants who are motivated, eager to learn, and committed to professional development are encouraged to apply.
Benefits of the Programme
Participating in the OUTsurance OSS Hastings Learnership offers several advantages.
Monthly Financial Support
Learners will receive a monthly stipend of R9,000 throughout the programme.
Industry Exposure
Participants gain practical experience within one of South Africa’s leading insurance companies.
Workplace Experience
The programme helps learners develop professional skills and improve their employability.
Recognised Learning Opportunity
The structured learning component provides valuable knowledge and workplace competencies that can support future career opportunities.
Career Development
The experience gained during the programme can strengthen a candidate’s CV and improve future job prospects.
Required Documents
Applicants should prepare the following documents before applying:
- Updated CV
- Certified copy of South African ID
- Certified copy of Matric Certificate
- Any additional documents requested during the online application process
Applicants should ensure all documents are clear and easy to read before uploading.
How to Apply
Interested applicants must submit their applications through the official OUTsurance online recruitment platform.
Before submitting an application, candidates should:
- Ensure all information is accurate
- Upload all required documents
- Verify contact details
- Review the application carefully
Only complete applications may be considered during the selection process.
Why This Opportunity Matters
Many young South Africans struggle to gain employment because employers often seek candidates with workplace experience.
The OUTsurance OSS Hastings Learnership helps bridge this gap by providing practical training, industry exposure, and valuable workplace skills that can improve long-term employability.
For unemployed youth interested in customer service and financial services, this programme offers an excellent opportunity to gain experience while earning a monthly stipend.
Conclusion
The OUTsurance OSS Hastings Learnership 2026 is an excellent opportunity for unemployed South African youth who want to build valuable workplace experience within the insurance industry. With an 18-month training period, a monthly stipend of R9,000, and exposure to a leading insurance company, this programme can provide a strong foundation for future career growth.
Candidates who meet the requirements should prepare their documents and submit their applications as soon as possible.
Frequently Asked Questions
How long is the OUTsurance OSS Hastings Learnership?
The programme runs for 18 months.
Where is the learnership located?
The learnership is based in Centurion, Gauteng.
What stipend will learners receive?
Successful learners will receive a monthly stipend of R9,000.
Is previous work experience required?
No. Applicants do not need any previous work experience.
What qualification do I need to apply?
Applicants must have Matric (Grade 12).
Is this a permanent job?
No. This is a fixed-term learnership agreement designed to provide training and workplace experience.





